Increasing your user base, getting traffic to your website, and engaging your audience requires consistent passive communication.
Facebook is an excellent way of reaching customers through social media channels.
When the audience you want to reach is mainly from Facebook, then MobileMonkey, a reputable Facebook chatbot marketing, can help.
There is more you should know!
In addition, you can automate marketing campaigns, create chatbots, send SMS messages, engage in social media, and perform live chats.
Discover more about MobileMonkey’s features, pricing plans, and more in this review.
What Is MobileMonkey?
MobileMonkey is one of the world’s best marketing chatbots for connecting with Facebook Messenger to develop an intelligent and teachable bot. Approximately 50% of companies consider adding Instagram chatbots, which means those using MobileMonkey are ahead of the game.
If we go by the reports, businesses and users send around 20 billion messages through Facebook Messenger every month. In addition, approximately 300 thousand bots are active in Messenger. So as you can see, businesses use chatbots for Facebook Messenger to communicate with customers.
MobileMonkey Features
Even though MobileMonkey possesses many features, some can benefit businesses from all segments.
Unified MobileMonkey Inbox
By embracing an omnichannel approach, you will be able to satisfy 90% of customers who use multiple devices and other communication methods to connect with support teams. Additionally, 75% of customers expect businesses to have omnichannel support to achieve consistent customer support across all channels.
In MobileMonkey, all messages are gathered in a unified inbox, which allows support consultants to see the full scope of communication in one place. It ensures a high level of communication and prompt responses to inquiries.
SMS Messages
Although messenger services are growing in popularity, nearly 65% of the world’s population still uses SMS messages to communicate daily. SMS is the preferred way for businesses to notify customers aged 18-34. A marketing department and customer service department cannot afford to ignore this communication channel.
MobileMonkey’s services enable businesses to send SMS marketing messages and surveys, expanding their customer base and improving communication. With MobileMonkey SMS chatbots, businesses can automate communication with their customers, removing the need to respond to every customer query manually.
AI and NLP MobileMonkey Chatbot
A key feature of MobileMonkey is the MobileMonkey Chatbot. It analyzes messages and groups them according to various keywords. However, while it displays messages by intent, it does not offer grouping by synonyms.
Templates and Duplication
Businesses have access to 23 free templates on MobileMonkey. In addition, with its Team Plan, businesses can take advantage of communication templates by accessing the Template Sharing feature. Duplicating flows and elements will make the bot perform better.
MobileMonkey Pricing Plans
Free
Many people wonder that is mobilemonkey free? Yes, mobilemonkey pricing has one of the free plans in its pricing package. The MobileMonkey free plan is ideal for businesses willing to use Facebook to communicate with customers but does not require any additional features.
Send Credit: 1000/per month
- OmniChat
- Unlimited contact leads
- 1 user
- Drip campaigns
- Share links
- HTML elements
- Landing pages
- Audiences
Pro
It costs $21.75 per month. There is a yearly fee for businesses.
Taking advantage of MobileMonkey’s pro plan, you’ll be able to scale up the customer support team and use more messaging credits.
Send Credit: 2000/per month
- OmniChat
- Unlimited contact leads
- 2 users
- Drip campaigns
- Share links
- HTML elements
- Landing pages
- Audiences
- Live chat and email support
- Displaying lead alerts
- Ads on Facebook
- The scheduled messages
- Integration with Zapier
Unicorn
Each user pays $51 a month. The business is charged yearly.
The MobileMonkey chatbot also provides SMS/SMS marketing, Facebook ad integration, and bot analytics.
- Send Credit: 6500/per month
- OmniChat
- Unlimited contact leads
- 3 users
- Drip campaigns
- Share links
- HTML elements
- Landing pages
- Audiences
- Email and live chat support
- Lead alert widget
- Scheduled messages
- Zapier integration
- .Facebook Ads integration
- Bot analytics
Team
Monthly cost: $299 per user. Business accounts are billed annually.
As part of this MobileMonkey plan, you will receive a one-hour premier onboarding service, customer attributes, and comment guards.
Send Credit: 100.000/per month
- OmniChat
- Unlimited contact leads
- 5 users
- Drip campaigns
- Share links
- HTML elements
- Landing pages
- Audiences
- Email and live chat support
- Lead alert widget
- Scheduled messages
- Zapier integration
- .Facebook Ads integration
- Additional users for $29 per month
- Bot analytics
- Bot cloning and templates sharing
The MobileMonkey pricing model allows business users with small communication flows to utilize MobileMonkey.
Ease of Use
MobileMonkey is a multi-functional platform, so it may seem intimidating initially, especially if you do not have prior experience with chatbots.
You need not worry since MobileMonkey provides an effortless agent application.
It’s easy to get started, especially if you sign up through Facebook.
Chatbots are easy to use, and the drag-and-drop interface makes it easy to get started. And if you need help, MobileMonkey’s help center has comprehensive guides.
After logging into the platform, you will be taken to the main dashboard. As soon as you enter the platform, you will be provided with a 10-minute checklist to help you start with the chatbot.
As well as handling message volume, there are videos and articles in the knowledge base that cover automation rules, chatbots, and even bot dialogues.
Is MobileMonkey Worth It?
MobileMonkey is one of the most powerful marketing solutions available. All its features have been tested and certified, but what makes the difference is its robust OmniChat application.
Through this, you’re able to automate engaging customers and prospects across various channels so they can get in touch with you on the platforms they already use.
With it, agencies can build a messaging automation system that suits their needs.
Engaging with prospects is possible to round the clock. SMBs can respond to customer inquiries and grow their businesses using innovative lead generation tools.
In addition to a free account, MobileMonkey offers several subscription plans at reasonable prices. So regardless of the size of your business, it will be suitable for automating customer communication and generating more leads.
The Final Verdict
Hopefully, the above article on MobileMonkey, the ultimate Facebook marketing tool, has helped you decide whether you want to go with this service. As per our opinion, we highly recommend going with this service because of its remarkable features and reasonable pricing.
MobileMonkey is a chat marketing platform with plans tailored to companies of all sizes, including agencies, marketers, and small businesses.
It’s possible to build OmniChat bots that can work with multiple messaging apps, such as SMS, web chat, Facebook Messenger (and WhatsApp). As a bonus, you can reduce customer support costs by utilizing answer bots for FAQs and routing urgent messages to agents.
Unified inboxes from the desktop or MobileMonkey app let you manage all conversations in one convenient inbox. This platform offers many benefits.
